Terms & Conditions
Right now we can only offer delivery to the UK.
For more information do not hesitate to visit our Shipping Fees & InfoDELIVERY TIMES
Delivery times depend on where you are but you can usually depend on seeing your items in 2 to 5 days from the time you placed your order. If Dyno cannot fulfill your order or if certain products from your order are not available until a later date, then you will be informed about your estimated delivery date.
For more information do not hesitate to visit our Shipping Fees & InfoPAYMENT TERMS
You will be charged applicable Value Added Tax (VAT). All the prices are net prices and include UK VAT (20%). We will process your payment immediately when you insert your payment details in the purchase payment page.SHIPPING
The full shipping list is available in our Shipping pageRIGHT OF WITHDRAWAL
You may cancel your purchase within 30 calendar days after receiving your purchase confirmation email or the actual product.
To do so, please follow the Return Procedure and send it back within 14 calendar days.
Unless mandated otherwise by consumer law, you will be responsible for all the returning costs.
If you use the right of cancellation, Dyno retains the right to claim compensation for any damages of the product that do not result from regular testing of the product’s features and functionality. This compensation will be deducted from the refund.
More information on The Returns PageWARRANTY
Warranties vary with each product are in general the responsible of the manufacturer, and are usually described on a warranty card that you can find included in the original packaging.COMPLAINTS
We carefully check all the items in our shop, but if we have missed something and you receive faulty or damaged items, don’t hesitate to send us an email at: support@dyno-climbing or speak to us on Live Chat.TRANSPORT DAMAGES
Please check your items carefully and immediately after receiving them to make sure they haven’t been damaged in transit. If they have, please contact us immediately through Live Chat or by email at: support@dyno-climbingORDER CANCELLATION
Dyno has the right to cancel any order if we suspect you to be a reseller or if we suspect fraud.OFFER CONDITIONS
Dyno has the right to modify or withdraw any offer at any time.MERCHANT OF RECORD
Dyno is a service provided by Dyno, a Partnership based in the UK.